THE BEET

Whitsons is thrilled to announce the launch of our new Proof of Delivery (POD) App, a cutting-edge virtual delivery ticket system, as part of our Transportation Management Suite (TMS). Our tablet based POD is an app designed to enhance the efficiency and transparency of our delivery operations in the upcoming year. This transition from traditional pen-and-paper methods to a robust digital platform offers numerous advantages that will benefit both our teams and our clients. Key features of the POD App include:

• Real-Time Billing Updates: Any delivery shortages will be immediately reflected in billing, allowing for faster adjustments, and minimizing discrepancies.
• Enhanced Documentation: The app allows our drivers to capture photos and notes directly related to each order. These are securely stored and can be easily referenced later.
• Accurate Time Stamps: Each delivery is automatically time-stamped, providing an indisputable record of when deliveries are made.

Once all delivery details are validated, the system will generate a digital delivery ticket, which will be instantly sent to our client’s team. We believe this transition to a paperless system will significantly streamline the delivery process, reducing errors and improving response times for any order discrepancies. This will also enable our Customer Service Team to resolve issues more swiftly and efficiently.

Michael Fehnel, Director of Plant Operations at our Philadelphia Culinary Center, and Kim Parker, Vice President of Customer Success, introduced this innovative app during presentations with some of our clients in August. While we are excited about this new system, we recognize that it’s a significant change. During the transition phase, we will continue to provide paper delivery tickets to ensure our clients are comfortable with the shift.

Rest assured; we are committed to supporting our clients every step of the way to ensure a smooth transition to this modernized delivery system.